◦Do your systems support what you do or are they a burden on your employees?

◦Are any of your processes unnecessarily complex?

◦Do you know why you do what you do—or is just that “we’ve always done it that way”?

Automating is not always the answer, but when it makes sense to automate your processes it is imperative that you engage in a careful Systems Implementation Planning process.  The goals of planning are to:

◦Eliminate inefficiencies

◦Leverage best practices

◦Develop a system for data collection that gives management the information they need for reporting purposes without turning employees into data entry clerks